Each case study describes the workflow before automation, the system we designed, and the operational change it produced. Client names are withheld where we do not have permission to publish them.
Home Services
Ads, web forms and WhatsApp enquiries were landing in three unconnected places. We built one capture-and-routing system with instant qualification and automated quote follow-up.
Real Estate
High enquiry volume and long buying cycles meant most leads went cold. We built routing by budget and area, plus a nurture system that re-engages buyers when matching listings appear.
E-commerce
Sizing, shipping and where-is-my-order questions filled the support inbox. We connected an AI responder to live store data with clean handoff rules for anything sensitive.
Healthcare
The reception phone was the bottleneck for the whole clinic. We automated booking, confirmation, reminders and structured intake while leaving all clinical judgement with staff.
Professional Services
Consultants were spending real hours on scheduling, document chasing and proposal follow-up. We moved all three into automated workflows tied to the CRM.
Automotive
Enquiries arrived on marketplaces, Facebook, WhatsApp and the website. We consolidated them into a single AI-qualified inbox with test-drive booking and service reminders.
We will walk through your current process and show exactly which parts can run automatically.